Contact us by [email] with general enquiries in relation to postage costs, stock, forthcoming titles or any difficulties you encounter when ordering.
Paypal shopping cart
All orders made through the shopping cart will use the following amounts when calculating postage.
For orders that are over $160 - you should contact us by [email].
Postage amounts are set to take in consideration of overseas orders. If you don't believe Australia has such ridiculous postal rates - check here: [Australia Post]
If you order something that is no longer available you will receive an email asking if you would like a refund or alternative item. Refunds are granted no questions asked.
All international orders are sent by airmail as surface mail delivery times are extremely long from Australia to anywhere. Approximate times by surface mail: Europe (8-12 weeks), US (6-8 weeks).
Request a quote
It is in the best interest of Australian customers to request a quote for items before ordering.
If you are happy with the quote I will send you an invoice with all available items and the actual postage cost through Paypal, which can be paid through your account or credit card.
If you are would like to have jewel cases removed from CDs to reduce postage, either to Australia or overseas, this can be arranged and likewise you should contact me for a quote.
Accepted forms of payment
We accept payments via Paypal, credit card or cash (by registered post only). We accept the following currencies: Australian (AUD), New Zealand (NZD) or US Dollars (USD) and Euros.
Aurora Australis Records
PO Box 21015, Little Lonsdale Street
MELBOURNE Vic 8011